Hours: M-F 8AM-5PM (+Weekend availability)

Location: 3160 W. El Segundo Blvd., Hawthorne, CA 90250

CXC Simulations was founded in early 2007 as a Los Angeles based high-tech engineering firm that has revolutionized the design and manufacture of advanced personal racing and flight simulation equipment. CXC’s highly-specialized devices are not only practical in a professional race team setting, but also for use by motoring clubs, racing schools, specialized retail environments and, of course, in the home. CXC Simulations offers high-end products with concierge level service and support.

We are a small team of young, dedicated individuals that enjoy wearing many hats and make the most exciting sport in the world as both our hobby and our career. Employees enjoy a professional but relaxed atmosphere.

We have a highly competitive, comprehensive benefits package that consists of:

  • 100% Employer Paid Health Benefit w/Dental & Vision Options.
  • Life Insurance Options.
  • Annual Bonuses.
  • 401K Savings Plan.
  • Paid Major Holidays and Highly Flexible Vacation & Personal Days.
  • Special Racing Related Company Programs & Activities. And other cool stuff…

Job Objective:

CXC Simulations is looking for a motivated, highly organized person to assist in customer support. We are a fast growing company with a great opportunity for growth and career advancement. This position requires a self starter looking to take ownership of this position.

Responsibilities:

  • Service Agent
  • Technical support to customers (Phone & email)
  • Utilize Internet support ticket system
  • Perform associated update procedures via Internet

Position Requirements:

  • Excellent communication and follow through skills
  • Willingness to learn about the product to provide ever better customer service
  • Minimum 2 years experience with PC support, including deployment
  • Minimum 2 years experience with structured general Customer Service
  • Minimum 2 years experience with PC hardware troubleshooting and repair
  • Ability to follow written and verbal instructions
  • Adaptable to change in process or required activities
  • Attention to detail
  • Ability to interface with customers one on one and in groups
  • Professional appearance and behavior, including punctuality
  • Highly organized and strong time management skills
  • Self-starter and team player, able to work independently and collaboratively
  • Able to lift up to 50 lbs

CXC is an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Type: Full-time

Pay: $18.00 – $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance